A station at Concord Mills during the first day of enrollment for Obamacare.
A station at Concord Mills during the first day of enrollment for Obamacare. Charlotte Observer/MCT
A station at Concord Mills during the first day of enrollment for Obamacare. Charlotte Observer/MCT

Health care call centers: ‘Controlled chaos’

October 25, 2013 03:39 PM

UPDATED October 25, 2013 04:14 PM

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