Coming to a Chipotle near you: a lower counter to help more people see their burritos being made.
In a case generating national attention, a federal appellate court last month ruled that Chipotle Mexican Grill’s 45-inch-high wall screening its food-preparation counter was too high for Maurizio Antoninetti, who uses a wheelchair.
He couldn’t watch his food being prepared, so he was denied the full “Chipotle Experience.”
The decision applies only to the Western states covered by the 9th U.S. Circuit Court of Appeals, but Chipotle already has begun lowering the 45-inch walls nationwide. It declined to discuss the cost.
Under the Americans with Disabilities Act, U.S. Justice Department guidelines set 36 inches as the maximum height for such restaurant purposes.
Read the complete story at kansascity.com