In a U.S. Senate committee hearing Tuesday at Loussac Library in Anchorage, Veterans Benefits Administration executive Mark Bilosz gave details of how the VA is improving service for Alaska vets in the aftermath of a poor review of the Anchorage regional office by federal inspectors.
At Sen. Mark Begich's request, Bilosz promised a full report of progress at the Anchorage office by June.
Down the table from Bilosz, Gabriel Fierros, who was struck by shrapnel when his helicopter went down outside Baghdad in 2007, offered living testimony that some vets are still frustrated with the local office.
Fierros said he hasn't gotten any disability benefits from the VA even though he was medically retired from the Army in May.
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