After HealthCare.gov, White House creates team to solve tech problems

McClatchy Washington BureauAugust 11, 2014 

The White House announced Monday that it will use the same digital and technology experts that helped fix HealthCare.gov to solve other government technology problems.

The U.S. Digital Service, comprised of a small team of digital experts, will collaborate with federal agencies to make websites more consumer friendly, to identify and fix problems and to help upgrade the government’s technology.

Mikey Dickerson, the former Google engineer who helped fix HealthCare.gov after a disastrous launch will be the administrator of the U.S. Digital Service and deputy federal chief information officer.

Specifically, the team will try to bring the government’s digital services in line with the private sector, collaborate with agencies to identify gaps in designing, developing and operating services and providing accountability at agencies.

The administration on Monday also released the Digital Services Playbook, which serves as a guide for federal agencies, and the TechFAR Handbook, which explains how agencies can execute the Playbook in ways consistent with the way the government must buy goods and services.

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