BENSON, N.C. — As a commercial masonry contractor, Doug Burton prides himself on being exact.
He counts bricks to calculate estimates. He knows each of his laborers by first and last name. He has memorized exactly what hell owe in taxes if he takes on an additional worker and knows week to week whether he can afford it.
Burton strictly follows rules, and until 2009, he made a good living doing it.
As the economy faltered and he and his competitors fought for scarce projects, Burton lost his footing. Time and again, his company, Whitman Masonry, got beat on bids, often by a hefty margin.
As the end of 2010 neared, he had shed more than half his labor force. He couldnt figure out what he was doing wrong.
Finally, it just dawned on me, Burton said. My competitors were cheating.
Some of the other bidders were subcontracting their labor needs to middlemen who called their workers independent contractors or treated them like ghosts, paid under the table and never acknowledged. A single employee cost Burton nearly 20 percent more to pay state and federal taxes, unemployment taxes and workers compensation insurance.
Those in the construction industry say the scheme is now prevalent across the trades. A (Raleigh) News & Observer review of state Industrial Commission decisions, in which arbitrators sort through workers compensation claims, shows the practice is common and has penetrated other industries.
The cost is huge in unpaid medical bills for injured workers, uncollected business and personal taxes, and payments not made to a depleted state unemployment reserve.
As honest businesses have struggled to compete, North Carolina officials have barely paid attention.
The states leaders have imposed requirements on business owners through the years, requiring them to buy workers comp insurance, pay taxes and unemployment insurance, and maintain a safe workplace. But state regulators work in the silos of their own agencies, rarely sharing information that would enable investigators to detect businesses determined to cheat.
As a result, those who play by the rules say they struggle to stay afloat while competitors who break the law profit. And their workers are left vulnerable, facing untreated injuries if they are hurt on the job and financial hardship if they get laid off.
There is no risk in running this game, Burton said. It seems they never get caught.
They wash their hands of it
Burton, 54, learned to be exacting as a young man, studying engineering at Virginia Military Institute.
The trait served him well when a business associate offered him a chance to invest in a masonry company in the fertile Triangle market.
Burton took to the field: troubleshooting renovation plans, training and hiring workers, getting involved in the professional association. In 1990, he bought half of Whitman Masonry, and when founder Mackie Whitman retired in 2008, Burton took over.
Through the years, Burtons crews have helped build schools and banks and office buildings. At its height, Whitman Masonry had a crew of 75 workers building multimillion-dollar projects.
But as the recession rocked the building industry and jobs dried up, Burton worked hard to hang on to his crew. Meanwhile, his competitors shed workers in favor of subcontractors who promised laborers as needed.
They wash their hands of it and (dont) know whats going on, Burton said.
Burton resisted the trend. But as the economy limped in 2009, so did his company.
Wed come to work Monday feeling good because we had two jobs to bid, Burton said. Days later, he said, they were deflated, having lost the jobs.
Burton started trimming. He gave up Hurricanes hockey tickets. He eliminated dental insurance and reduced the 401(k) match for employees. He cut his salary by a third and laid off a few dozen laborers. Just before Christmas in 2010, Burton called the remaining crew together for a meeting.
I told them we simply couldnt compete, he said.
Burton explained why as best he could. He ticked through all the taxes he pays for employees and the workers compensation insurance he buys. He told them he suspected other bosses werent swallowing those costs.
Burton asked his employees to name names.
Workers without withholding
Sabas Martin Galeana and his crew have helped build some of the most significant construction projects in the Triangle and counties to the east.
His masonry company, Martins Bricklaying, has built university dormitories, renovated N.C. State Universitys Carter-Finley Stadium and, in 2010, Kenan Stadium at UNC Chapel Hill. He has built schools, hospitals and grocery stores from Roanoke Rapids to Wilmington.
And in 2010 and 2011, his crews did much of the masonry work at Wake Countys $125 million detention center.
Martins business, however, appears to have violated state and federal laws.
The N&O interviewed four of Martins past and current employees, some of whom have worked for him for eight years. A reporter reviewed about 30 pay stubs for several workers from 2006 through 2012, including some collected for a workers compensation claim filed for a member of Martins crew who worked on the Wake County Detention Center.
Martin appears to have appropriately withheld state and federal taxes in 2006 and 2007 for at least one employee, pay stubs show. In 2007, however, the agency now known as the state Division of Employment Security filed a lien against Martin for unpaid unemployment taxes.
The Internal Revenue Service also came down on Martin between 2003 and 2009, court records show. The agency filed two separate tax liens against him amounting to $70,600 in unpaid unemployment tax, federal taxes and penalties. He settled the last of those liens in 2009.
Pay stubs as recent as July for several of Martins employees show that Martin did not withhold any state or federal taxes. State laws say that employers must provide detailed deduction information each pay period when wages are withheld.
Each week, they were handed a simple check from Sabas Galeana and his company. The employees say Martins Bricklaying has not been providing tax forms at years end so they can pay their own taxes.
Three weeks ago, days after The N&O inquired about Martins Bricklaying with the state Revenue Department and the Division of Employment Security, Martin withheld taxes in a paycheck to at least one worker.
Tax revenue lost
By any test of applicable laws, Martins workers are direct employees, not subcontractors. They report to jobs he arranges, use his equipment and take breaks when supervisors allow it, workers say.
Not treating them as employees is a big savings of time, money and paperwork. Employers must withhold and pay state and federal taxes for W-2, or direct, employees, pay unemployment insurance and provide workers compensation insurance.
All told, thats about a $110 cost for a single mason working a 40-hour week, according to a review of Burtons payroll. The cost increases significantly if the laborer logs overtime.
For that same worker, if no taxes were paid by the employer or the worker, the government missed $223 in state and federal taxes for a workweek, or about $11,600 a year.
Martin, a Mexican native who has become a U.S. citizen, is one of at least three masonry company owners around the Triangle that Hispanic masons say skimp on taxes.
Repeated attempts to speak with Martin failed. Two letters, delivered by certified mail, were not answered. Martins wife and an assistant said they would give him a message, but he did not respond.
Laborers stay silent
Martins business has been fed by contracts with established companies such as Joyner Masonry Works of Greenville and Moxley Masonry of Youngsville. These companies secure multimillion-dollar bids for projects, then contract with Martin to bring laborers to supplement their small crews.
In part, Martins business methods are undetected because his workers dont complain. Nearly all are workers from Mexico who are here illegally.
Employers are required to pay unemployment tax and other withholding on workers here illegally, though those workers are not entitled to collect the benefits.
Facing a shortfall of more than $2 billion in unemployment taxes, state Division of Employment Security officials have ramped up efforts in recent years to detect businesses that misclassify or pay employees off the books. But because Martins employees wouldnt likely come in to apply for benefits they cant collect, employment security officials miss an important flag.
There is no record of employment security officials or state or federal tax collectors investigating or penalizing Martins Bricklaying since 2008. Employment security officials as well as the state Department of Revenue and IRS are prohibited by law from saying whether they are investigating or have investigated Martins Bricklaying.
Martins workers interviewed for this story say they have no interest in drawing attention to their situation by alerting state agencies that could investigate Martins practices.
We dont ask questions, said André, one of Martins former employees who is not being fully identified because hes here illegally. We dont complain.
Burton won a few bids this year that let him bring back some of his old employees. He studies his books daily, seeking the cash flow to restore the 8 percent pay cut he imposed on employees in December 2010.
Businessman seeks justice
Business seems too fickle, Burton said, and as long as his competitors cut corners, he has no guarantee that his business will rebound.
In the evenings, Burton researches misclassification and how it plagues the construction industry.
At meetings of the N.C. Masonry Contractors Association, where he is a past president, he implores his colleagues to stop using labor brokers such as Martin. Over dinner with his closer associates, he tells them they are killing the business.
Earlier this year, Burton began reaching out to state agencies that could investigate Martin. He tried to file complaints on behalf of a Martin employee at the state Department of Labor and the state Department of Revenue.
No taxes, no Social Security match, no fed or state unemployment is being withheld, says his Revenue Department complaint.
He wrote letters to members of Congress. A few sent polite responses; none offered assurances. Its almost like no one sees this as their problem, Burton said.
The government is not completely inactive, however. In July, an official from the Division of Employment Security contacted Burton to tell him that his tax withholding would be the subject of an audit.
News & Observer staff writer Chris Kudialis and news researchers Peggy Neal and Brooke Cain contributed.