• Posted on Thursday, February 9, 2012
  • Bookmark and Share
  • email
  • |
  • print
  • |
  • rss

tool name

close
tool goes here

Want an aisle seat? Not for $2,000, Ralph Nader tells American Airlines

email this story print this story jump to comments

WASHINGTON — As if bankrupt American Airlines didn't have enough problems, along comes consumer advocate Ralph Nader — who's really steamed that for a flight Saturday to Dallas/Fort Worth Airport, the only way for a non-frequent flyer to get an aisle seat was to pay full-fare $2,680 instead of the $700 price he'd already paid.

Price of American Airlines ticket: $700.

Cost of aisle seat: $2,680.

Potential price for alienating Ralph Nader: priceless

It was Nader who forced the creation of the "bumped passenger" rules — request for volunteers to give up their seats — when, yup, he got bumped years ago in a case that went to the Supreme Court.

And it was Nader who beat back a lawsuit from MasterCard after parodying their "priceless" campaign during his 2000 presidential bid.

This time, the persistent Nader got his aisle seat — at no extra cost — as a goodwill gesture from American. But he says, "They're not going to make me go away."

In an interview, Nader, 77, said that his very first airline flight was with American in the early 1950s, but he invariably flies Southwest Airlines — the official airline of his presidential campaigns — because that airline is "proletariat."

Nader's upcoming trip this weekend from Hartford, Conn., to Dallas-Fort Worth to Washington would have been unremarkable except for his standing request to his travel booker to get him on the aisle. "I'm tall," said Nader.

And on this flight there was no option to pay a small fee — usually ranging from $20 to $60 — to secure an aisle. The only availability: a middle seat.

But with a large number of seats blocked for seat selection for Elite members, the only choice Nader, not an American frequent flyer, had, according to numerous calls he and his booker made to the carrier, was to pay a full-fare ticket — the same price as first class.

American, for its part, does not see a problem.

"We don't charge $2,000 for an aisle seat," said American spokesman Tim Smith. Although the aisle was not available "at that time," the airline releases seats not taken by Elite members the day of the flight, he said.

Of course, there is no guarantee that would happen, and Nader — who is giving speeches to the Muslim League in Richardson, Texas, and Dallas this weekend — wanted to be sure.

Smith said, "This was a lower cost fare that was highly restricted." Asked whether customers with cheap tickets could still get an aisle, Smith said, "It is possible to get aisle seats with discounted tickets."

Nader, however, discovered that it is not easy to do because carriers usually block preferred seats on the aisle and at the front of the plane.

"This practice is common on all U.S. carriers that reserve seats," Smith said.

Nader's take: "They can release it if there are no suckers."

"They're behaving like a monopoly extortionist," Nader said. "This is a bankrupt company in more ways than one."

Even though Nader, by virtue of his high profile and consumer track record, scored a victory, he said that he told the customer service official who gave him the aisle, "You've fixed my problem, but you haven't fixed the overall problem."

And Nader can be persistent. It took him four years to defeat MasterCard's $5 million suit against him for an ad mocking the major parties:

"Finding out the truth: priceless. There are some things money can't buy. Without Ralph Nader in the presidential debates, the truth will come in last."

MORE FROM MCCLATCHY

Ralph Nader sitting this presidential campaign out for now

Pension chief warns American not to kill pension plans

AMR to cut 13,000 jobs nationwide in restructuring

Follow Maria Recio on Twitter

McClatchy Newspapers 2012
  • Bookmark and Share
  • email
  • |
  • print
  • |
  • rss

tool name

close
tool goes here
JOIN THE DISCUSSION

We welcome comments. To post one, you must sign in using either your McClatchyDC login or your login for Facebook, Twitter or Disqus. Just click the appropriate box below.

Please keep your comment civil, short and to the point. Obscene, profane, abusive and off topic comments will be deleted. Repeat offenders will be blocked. If you find a comment abusive or inappropriate, please flag it for the moderator by placing your cursor on the comment, then clicking the "flag" link that appears. Thanks for your participation.

Stay Connected

Sign up for email newsletters RSS
Follow us on your iPhone Follow us on your Android device
Follow us on Facebook Follow us on Twitter Follow us using Google Currents

POLITICS & GOVERNMENT BLOG

Planet Washington

"Planet Washington" is a group blog by journalists in McClatchy's Washington Bureau. Send a story suggestion.

LEGAL AFFAIRS BLOG

Suits & Sentences

"Suits & Sentences" is written by Mike Doyle, who covers the Supreme Court for McClatchy's Washington Bureau. Send a story suggestion.